Last updated: 30 December 2025
This Privacy Policy applies to our website and to information we collect when you contact us for shipping and logistics services.
1. Who we are
Seven Links Shipping and Logistics LLC is a logistics provider based in Dubai, UAE. When this policy says "we", "us", or "our", it refers to Seven Links Shipping and Logistics LLC.
Business contact details
Phone: +97142249577
WhatsApp: wa.me/97142249577
Email: info@7linksdxb.ae
Address: Al Qusais Industrial Area 1, Al Mulla Warehouse E28, Dubai, UAE
2. What we collect
We collect information you choose to share and limited technical information needed to operate the website.
Information you provide
This may include your name, company name, email, phone number, WhatsApp number, pickup and delivery locations, cargo description, and any files you upload such as photos, invoices, or packing lists.
Information collected automatically
When you visit our website, we may collect technical data such as IP address, browser type, device information, pages visited, approximate location based on IP, and the date and time of visits.
3. How we use it
We use personal data for practical reasons. We do not collect data just to collect data.
We may use your data to:
1) Respond to your quote request and questions.
2) Coordinate shipping, warehousing, packaging, and documentation support.
3) Communicate with you by WhatsApp, phone, email, or website forms.
4) Improve the website, performance, and user experience.
5) Prevent fraud, abuse, and security incidents.
6) Comply with legal obligations where applicable.
Legal basis and consent
Where required, we process personal data based on your consent, to perform services you request, to comply with legal obligations, or for legitimate operational needs such as security and service improvement.
4. Cookies and tracking
We may use cookies and similar technologies to keep the site working properly and to understand how visitors use the site. Where available, you can manage cookie preferences through our cookie banner or your browser settings.
Analytics and advertising
We may use analytics tools to measure traffic and performance. We may also use marketing pixels to understand campaign performance. These tools can collect data such as pages visited, time on page, device type, and referrer information.
5. Sharing and transfers
We do not sell personal data. We may share data when it is necessary to provide services, operate our systems, or meet legal requirements.
Service providers
We may share limited personal data with trusted service providers such as website hosting providers, email providers, analytics providers, and tools used to manage customer communications. These providers are expected to handle personal data securely and only for the purposes we specify.
WhatsApp communications
If you contact us via WhatsApp, your message and related metadata are handled by WhatsApp under their own policies. We recommend reviewing WhatsApp policies if you want more details on how they process information.
International transfers
Because logistics and online services can involve international systems, personal data may be processed or stored outside the UAE. When this happens, we take reasonable steps to protect data, including limiting access and using reputable providers.
6. Retention and security
Retention
We keep personal data only as long as needed for the purposes described in this policy, including responding to requests, providing services, maintaining business records, and meeting legal obligations.
Security
We use reasonable administrative, technical, and organizational measures to protect personal data. No website or system can guarantee absolute security. If you believe your data has been compromised, contact us using the details in this policy.
7. Your rights
Depending on your location and applicable law, you may have rights to request access to your personal data, correct it, delete it, restrict or object to certain processing, and withdraw consent where processing is based on consent.
How to make a request
Email us at info@7linksdxb.ae with the subject line "Privacy Request". Include your name, the phone number or email you used when contacting us, and what you want to request.
Marketing preferences
If we send you marketing messages, you can ask us to stop at any time. Some service messages may still be necessary to handle ongoing requests and shipments.
Children
Our services are not intended for children. We do not knowingly collect personal data from children.
8. Contact us
For privacy questions or requests, contact us:
9. Updates to this policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. When we update it, we will revise the "Last updated" date at the top of this page.